Question 1

How far in advance should I place my order for balloon arrangements?

Accepted Answer

We recommend ordering at least 7 days in advance to ensure availability. For last-minute orders, please contact us to check availability.

Question 2

Can I bring my own balloons to be filled with helium?

Accepted Answer

Absolutely. You are welcome to bring your own balloons, and we’ll gladly fill them with helium for you at our Union, NJ location.

Question 3

Do you offer same-day or next-day delivery?

Accepted Answer

While we encourage early orders, we may accommodate same-day or next-day requests based on availability. Please call us at (973) 943-1962 to confirm.

Question 4

What areas do you deliver to, and is there a delivery fee?

Accepted Answer

We deliver in NJ and NY, and surrounding areas. Delivery fees vary based on distance and order size. Contact us for a quote.

Question 5

Can I customize my balloon arrangement or bouquet?

Accepted Answer

Absolutely! We offer fully customizable balloon arrangements, including colors, themes, and personalized messages.

Question 6

How long do helium balloons last?

Accepted Answer

Latex helium balloons typically last 12–24 hours, while foil (Mylar) balloons can stay inflated for up to a week. Outdoor conditions may affect float time.

Question 7

Do you set up balloon garlands, arches, and other large decorations?

Accepted Answer

Yes! We provide setup and installation services for larger balloon displays. Please inquire about pricing and scheduling.

Question 8

What happens if my event is outdoors?

Accepted Answer

Outdoor setups are subject to weather conditions like wind, heat, and rain, which can affect balloon durability. We use high-quality materials but cannot guarantee longevity in extreme weather.

Question 9

Can I pick up my balloon order instead of having it delivered?

Accepted Answer

Yes, we offer pickup options from our store. Please schedule a pickup time to ensure your order is ready.

Question 10

How can I request a quote for a large event or custom order?

Accepted Answer

You can fill out our "Request a Quote" form on our website or call us directly to discuss your event needs.

Frequently asked questions